Welcome to Foodclub! This Privacy Policy explains how Foodclub.app, LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our mobile application Foodclub (the “App”) and our website www.foodclub.app (the “Site”).
We value your privacy and are committed to protecting your personal data.
If you have any questions, please contact us at hello@foodclub.app.
1. Information We Collect
A. Information You Provide Directly
- Account Information: Name, email address, phone number, and password.
- Profile Information: Optional profile data such as photo, preferences, or dietary info.
- Payment Information: If you make purchases, your payment provider handles transaction data. We do not store full payment details.
- Communications: Messages sent to support or feedback you provide.
B. Information We Collect Automatically
- Device Information: Device type, OS, device ID, browser type.
- Usage Data: Time spent in app, features used, clicks, scrolls, crash reports.
- Location Data: If enabled, we use location to recommend nearby deals and clubs.
C. Information from Third Parties
- Social Logins: If you sign up with Google, Apple, or Facebook, we receive basic profile info.
- Marketing & Analytics: We may receive info from ad partners or analytics services like Google Analytics or Firebase.
2. How We Use Your Information
- Provide and maintain the App and Site
- Personalize your experience and recommend content
- Process transactions and verify identity
- Send service updates, offers, or promotional emails (you can opt out anytime)
- Improve our product through analytics and feedback
- Prevent fraud and enforce our Terms of Service
3. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Hosting, payment processors, analytics, customer support
- Marketing Partners: Only with your consent
- Legal Authorities: If required to comply with law or legal process
- Business Transfers: In case of a merger, sale, or acquisition
All partners are contractually required to safeguard your information.
4. Your Rights & Choices
Under the GDPR (EU/EEA Residents):
- Right to access your data
- Right to rectify inaccurate data
- Right to erase your data ("right to be forgotten")
- Right to data portability
- Right to object or restrict processing
- Right to lodge a complaint with a data authority
Under the CCPA (California Residents):
- Right to know what data we collect and how it’s used
- Right to request deletion of your data
- Right to opt out of data selling (we do not sell your data)
- Right to non-discrimination for exercising privacy rights
To make a request, email us at hello@foodclub.app.
5. Data Retention
We retain your data only as long as needed to provide services, comply with legal obligations, or resolve disputes. You may request deletion at any time.
6. Data Security
We use industry-standard encryption, secure servers, and access controls. However, no method is 100% secure, and we cannot guarantee absolute protection.
7. International Transfers
Your data may be processed in countries outside your own (e.g., the U.S.). We ensure appropriate safeguards via contractual clauses and data protection agreements.
8. Children’s Privacy
Foodclub is not intended for users under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children.
9. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Keep you logged in
- Analyze how the app is used
- Serve relevant content or ads
You can control cookie settings via your browser or device preferences.
10. Changes to This Privacy Policy
We may update this Policy periodically. When we do, we’ll revise the “Effective Date” and notify users if required. Continued use constitutes agreement to the new terms.
11. Contact Us
If you have any questions or concerns, please contact us:
Foodclub.app, LLC
Email: hello@foodclub.app
Website: https://www.foodclub.app
